Responsible Gaming at 666fb — Play Smart, Stay Safe

Gambling Should Always Be Entertainment

At 666fb, we believe that online casino games and sports betting — including cricket, live casino, and slots — are best enjoyed as a form of entertainment, not as a way to make money or escape personal problems. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh approach gambling this way, and we are here to help every player keep it that way.

Problem gambling is a recognised condition that can affect anyone, regardless of age, income, or experience. The signs can develop gradually, and by the time a person recognises a problem, it may already be causing harm to their finances, relationships, and mental wellbeing. 666fb takes this responsibility seriously. We provide a range of practical tools so that every player can set their own limits, take breaks when needed, and seek help quickly and without judgment if gambling stops being fun.

666fb Responsible Gaming Tools

666fb provides the following player protection tools, all available free of charge to every registered account holder. To activate any tool, contact our 24/7 support team at [email protected].

Healthy Gambling Habits

Following a few simple principles can make a significant difference in keeping gambling enjoyable and under control. 666fb recommends these habits to every player:

Signs That Gambling May Be Becoming a Problem

Problem gambling can develop gradually. Being aware of the early warning signs means you can seek help before the situation becomes serious. Ask yourself honestly whether any of the following describe your current relationship with gambling:

• ⚠️You are spending more money on gambling than you originally intended.
• ⚠️You are borrowing money or using essential household funds to gamble.
• ⚠️You feel anxious, irritable, or restless when you are not gambling.
• ⚠️You are lying to family members or friends about how much time or money you spend gambling.
• ⚠️You are chasing losses — continuing to gamble in order to try to win back money you have already lost.
• ⚠️Gambling is interfering with your work, study, or important personal relationships.
• ⚠️You use gambling to cope with stress, depression, loneliness, or other emotional difficulties.

If you recognise multiple signs from the list above, we strongly encourage you to contact 666fb support immediately at [email protected] to activate a self-exclusion or account cooling-off period. You do not need to wait until gambling has caused serious harm to seek help — acting early is always the right decision.

Self-Exclusion: How It Works

Self-exclusion is the most comprehensive protection tool 666fb offers. When you self-exclude, your account is suspended for the duration you choose (minimum 6 months), and 666fb will take all reasonable steps to enforce that exclusion across its Platform. Here is what you can expect:

• Your account is immediately suspended. You will not be able to log in, deposit, or place bets for the full self-exclusion period, no matter how many times you contact support to request reinstatement.
• All promotional and marketing communications to your account are stopped immediately for the duration of the self-exclusion period.
• Any available balance at the time of self-exclusion will be returned to your registered payment method within the standard withdrawal processing time.

To request self-exclusion at any time, email [email protected] with the subject line "Self-Exclusion Request" and include your registered mobile number and preferred exclusion period. Our team will confirm the self-exclusion within 24 hours and process any remaining balance within 3 business days.

Protecting Young People — 21+ Strictly Enforced

666fb enforces a strict minimum age of 21 years for all account registration and gambling activity on the Platform. Age is verified at registration using mobile number OTP and, where required, through identity document verification (KYC). Any account found to have been registered by or for a person under the age of 21 will be permanently closed, all winnings will be forfeited, and any deposits returned to the payment source.

If you share a device with younger family members in your household, we recommend using device-level parental controls or content filtering tools to prevent access to gambling websites. Tools such as Google Family Link (Android) and Screen Time (iOS) can be configured to block gambling content at the operating system level.

666fb's Responsible Gaming Principles

Our approach to responsible gaming is built on five core principles that guide every decision we make about player protection on the Platform:

• Player autonomy: we respect your right to make your own choices about gambling, and we provide tools to support those choices — not to restrict your freedom unnecessarily.
• Transparency: we are honest about the odds of winning, the RNG-driven nature of our games, and the statistical advantage the house holds. There are no misleading promotional claims on the 666fb Platform.
• Proactive support: our customer support team is trained to recognise signs of problem gambling and, where appropriate, will proactively reach out to players who may be showing concerning patterns of behaviour.
• No pressure: 666fb will never pressurise a player to deposit more, gamble more, or continue playing after they have decided to stop. Our promotions are opt-in and can be declined at any time.
• Continuous improvement: we regularly review our responsible gaming policies, tools, and team training to ensure they reflect best practice and meet the evolving needs of our player community across Bangladesh.

Need Help? Contact 666fb Support

If gambling has stopped being fun, or if you are worried about yourself or someone you care about, please reach out to our support team immediately. There is no judgment — we are here to help, 24 hours a day, 7 days a week, every day of the year including Eid, public holidays, and BPL season.